City of New Albany
  • 10-Aug-2022 to 01-Sep-2023 (EST)
  • Parks and Recreation
  • New Albany, IN, USA
  • Seasonal - Part Time

Under the general supervision of the Guest Services Lead the Guest Services Team member will operate a clean, safe, and organized area, per the guidelines of New Albany Parks and Recreations and the Health Department, while providing excellent customer service and a positive work environment for our employees. This position shall work in both the ticketing booth and concessions stand.


SPECIFIC DUTIES AND RESPONSIBILITIES

"*" denotes an essential function of the job

  • *Knowledge of basic math; ability to handle money with accuracy.
  • *Operate basic office and concessions equipment.
  • *Check IDs, collect fees, and scan memberships for the public for admittance.
  • *Ability to quickly and safely prepare food.
  • *Accurately take and prepare customer(s) orders in a professional and timely manner.
  • *Perform routine maintenance of all equipment.
  • *Maintain and keep a clean and organized work area.
  • *Maintain inventory and stock items as necessary.
  • *Follow and enforce New Albany Parks and Recreation and Health Department rules and regulations.
  • Perform other duties as assigned.

STANDARDS OF PERFORMANCE

  • Demonstrate informative and professional assistance when working with vendors, co-workers, and the public.
  • Display excellent verbal and written communication skills.
  • Reliable and punctual.
  • Maintain City information in a confidential manner.

MENTAL AND PHYSICAL REQUIREMENTS

  • Ability to work as a team member.
  • Display professional appearance, warm demeanor and positive attitude.
  • Demonstrate attention to detail in daily tasks.
  • Be a motivated self-starter.
  • Work independently and to be accurate, efficient and organized.
  • Manage multiple tasks simultaneously.
  • Work under pressure with time constraints in a changing environment.
  • Stand, walk, sit, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl frequently.
  • Lift and/or move 5-10 pounds frequently.
  • Lift and/or move up to 25 pounds occasionally.

WORKING ENVIRONMENT AND CONDITIONS

  • This position requires working in the internal & external environment.
  • This position requires a flexible work schedule; night and/or weekends and holidays will be required.
  • The position involves being in an environment with recreational equipment.
  • The position involves working in the elements of seasonal weather.

EDUCATION, EXPERIENCE AND TRAINING

  • Must be 16 years of age of older.
  • High school diploma or G.E.D equivalent, preferred.
  • Ability to effectively communicate both orally and in written form.
  • A pleasant, friendly, and outgoing demeanor.
  • Willingness to take on additional tasks as assigned.
  • Ability to successfully complete CPR/AED First aid & Bloodborne pathogens certification.

EQUIPMENT AND TOOLS

  • Concession stand, ticket office, and peripherals.
  • Food preparation & cooking instruments.
  • Multimedia devices.
  • General cleaning supplies.
City of New Albany
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