City of New Albany
  • 19-Nov-2018 to 31-Jan-2019 (EST)
  • Parks and Recreation
  • New Albany, IN, USA
  • Seasonal - Part Time


Under the general supervision of the Guest Services Lead, Assistant Managers, Aquatics Managers and the Aquatics Director this position is responsible for operating a clean, safe, and organized area, per the guidelines of New Albany Parks and Recreations and the Health Department, while providing excellent customer service and a positive work environment for our employee's. This position shall work in both the ticketing booth and concessions stand.



"*" denotes an essential function of the job

  1. *Knowledge of basic math; ability to handle money with accuracy.
  2. *Operate basic office equipment.
  3. *perform routine maintenance of concessions, party room, deck area, restrooms and surrounding areas to ensure cleanliness organization and safety.
  4. *Accurately take and prepare customer(s) order.
  5. *Ability to prepare food orders as required.  
  6. *Maintain and keep a clean and organized work area.
  7. *Maintain inventory and stock items as necessary.
  8. *Collect fees and memberships from the public for admittance.
  9. *Follow New Albany Parks and Recreation and Health Department rules and regulations.
  10.  Perform other duties as assigned.


  1. Demonstrate informative and professional assistance when working with vendors, co-workers, and the public.
  2. Display excellent verbal and written communication skills.
  3. Reliable and punctual.
  4. Professional appearance and attitude at all times.
  5. Maintain City information in a confidential manner.


  1. Ability to work as a team member.
  2. Display professional appearance, warm demeanor and positive attitude.
  3. Demonstrate attention to detail in daily tasks.
  4. Be a motivated self-starter.
  5. Work independently and to be accurate, efficient and organized.
  6. Manage multiple tasks simultaneously.
  7. Work under pressure with time constraints in a changing environment.
  8. Stand, walk, sit, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl frequently.
  9. Life and/or move 5-10 pounds frequently.
  10. Lift and/or move up to 25 pounds occasionally.

working environment and conditions

  1. This position requires working in the internal & external environment.
  2. This position requires a flexible work schedule; night and/or weekends and holidays will be required.
  3. The position involves being in an environment with recreational equipment.
  4. The position involves working in the elements of seasonal weather.


  1. Must be 16 years of age of older.
  2. High school diploma or G.E.D equivalent, preferred.
  3. Ability to effectively communicate both orally and in written form.
  4. A pleasant, friendly, and outgoing demeanor.
  5. Willingness to take on additional tasks as assigned.
  6. Ability to successfully complete CPR/First Aid, AED & Bloodborne Pathogens certification.

equipment and Tools

  1. Concession stand, ticket office, and peripherals.
  2. Food preparation & cooking instruments
  3. Multimedia devices
  4. General cleaning supplies

Applicant may be considered for a Guest Services Lead or other Parks and Recreation positions


City of New Albany
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